On the day of the accident, Mishra’s vehicle was scheduled for a routine general check-up. According to him, there were no mechanical issues with the car — being an electric vehicle (EV), it had been functioning smoothly without technical glitches. The driver assigned for the pickup, Hamza Khan, allegedly smashed the vehicle within minutes of taking it from Mishra’s residence.
Instead of taking responsibility for the mishap, the service centre’s management reportedly shifted blame onto Mishra, claiming that the accident occurred because the vehicle’s brakes were not functioning properly. Mishra has firmly denied these allegations, stating that if there had been any such brake issue, the service centre should have followed the company’s own protocol — which mandates Roadside Assistance (RSA) even for minor issues such as tyre punctures.
“If the brakes were faulty, why take the risk? As per MG’s policy, they tow vehicles for the smallest faults. This clearly shows negligence on their part,” Mishra remarked.
What followed, according to Mishra, was non-cooperative and unprofessional behaviour from the authorised centre. Instead of rectifying their mistake, Krishiv Auto Service Centre allegedly tried to push him into legal proceedings. However, Mishra has so far declined to take legal action, expressing his faith in Morris Garages India to resolve the matter amicably.
“I just want my MG Comet restored to brand-new showroom condition and compensation for my daily travel expenses. I believe MG India will take the right action,” Mishra said.
While Mishra awaits a resolution, he claims Morris Garages India has repeatedly extended the timeline for a satisfactory response, leaving him without his car for an extended period. The delay has caused not just inconvenience but also a loss of trust in the after-sales process of the brand.
This incident raises critical concerns about accountability in authorised service centres and how brands monitor their partners. If an EV sent in for a routine check can end up in an accident within minutes of pickup — followed by denial of responsibility — it casts a shadow over consumer safety, trust, and corporate ethics in the automobile service industry.
For now, Abhinav Mishra is holding on to the hope that Morris Garages India will live up to its reputation and take swift, fair action to restore not just his car, but also his faith in the brand.
Mumbai, India – 9 Aug 2025 – Social media influencer and lifestyle vlogger Abhinav Mishra has accused Krishiv Auto Service Centre, Malad West, an authorised partner of Morris Garages India, of negligence after his MG Comet EV was severely damaged in an accident allegedly caused by the service centre’s driver.
The incident occurred when Mishra’s vehicle was collected for a routine general check-up. Within minutes of pickup, driver Hamza Khan reportedly smashed the vehicle. Mishra asserts that his car had no mechanical faults and was running smoothly prior to the accident.
In an unexpected twist, the service centre allegedly shifted blame onto Mishra, claiming the accident occurred due to faulty brakes. Mishra strongly disputes this, pointing out that MG’s protocol requires Roadside Assistance (RSA) even for minor issues such as tyre punctures. “If brakes were faulty, they should have towed the car — not driven it and caused an accident,” Mishra said.
Instead of taking responsibility, the service centre has reportedly pressured Mishra to initiate legal proceedings. Mishra has refused, stating his trust in Morris Garages India to resolve the matter. He is demanding that his car be Replace to showroom condition and compensation for daily travel expenses during the repair period.
However, Mishra claims that Morris Garages India has repeatedly extended timelines for resolution without providing a satisfactory outcome. “I believe MG will act fairly, but the prolonged delay is unacceptable,” he added.
The case raises wider concerns about service centre accountability and consumer safety in India’s automobile industry.
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